Protests by delivery riders are reported to be intensifying in the UAE. Restaurants in the UAE are finding it difficult to find delivery riders on Somato and Talabat, the country’s most popular delivery services. These two services, owned by Germany-based Delivery Heroes, handle the bulk of the delivery services in the UAE. Riders’ protests at these establishments demanding better wages significantly affect delivery orders. For this reason, restaurants and customers are widely canceling orders. This is causing great inconvenience to residents, especially expatriates.
Some delivery riders say they have approached management several times asking for a pay rise. But there has been no response from the management so far. She made it clear that she was not ready to work because of the same. But the popular delivery company says that they conduct periodic satisfaction surveys and always pay attention to the concerns of their riders. At the same time, riders on delivery refused to work last week after the company moved to cut each delivery commission. The British delivery giant has decided not to go ahead with the cuts following protests by delivery riders.